Chapter 2 - Standards & Accountability
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IN THIS LESSON
ACCESS IS A PRIVILEGE.
You may be trusted with:
• Lockbox codes
• Smart lock access
• Physical keys
• Alarm instructions
This information is confidential.
EXPECTATIONS
• Do not share codes with anyone
• Do not store codes in unsecured places
• Do not leave keys behind
• Confirm lock-up before leaving
Security is non-negotiable.
FAILURE TO SECURE PROPERTY
If a property is left unlocked or improperly secured:
• Guests may enter early
• Theft may occur
• Client trust is damaged
Always double-check before leaving.
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